Privacy Policy
Last updated: March 14, 2026
Introduction
Citadel Warehouse Services ("we," "our," or "us") operates the website citadelwarehouse.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name that you provide through our contact form.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process rental and storage applications
- Improve our website and services
- Send relevant communications about our offerings (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our website may contain links to third-party websites, including our online tenant portal. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Citadel Warehouse Services
251 Price Road, Lexington, KY
Phone: (859) 254-8821
Email: info@cwslex.com